Privacy Statement

Catch Up® is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Catch Up® Web site and governs data collection and usage. By using the Catch Up® website, you consent to the data practices described in this statement.

Collection of your Personal Information

Catch Up® collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Catch Up® also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Catch Up®. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Catch Up® for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Catch Up® Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Catch Up® public message boards, this information may be collected and used by others. Note: Catch Up® does not read any of your private online communications.

Catch Up® encourages you to review the privacy statements of Web sites you choose to link to from Catch Up® so that you can understand how those Web sites collect, use and share your information. Catch Up® is not responsible for the privacy statements or other content on Web sites outside of the Catch Up® and Catch Up® family of Web sites.

Use of your Personal Information

Catch Up® collects and uses your personal information to operate the Catch Up® Web site and deliver the services you have requested. Catch Up® also uses your personally identifiable information to inform you of other products or services available from Catch Up® and its affiliates. Catch Up® may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Catch Up® does not sell, rent or lease its customer lists to third parties. Catch Up® may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Catch Up® may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Catch Up®, and they are required to maintain the confidentiality of your information.

Catch Up® does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Catch Up® keeps track of the Web sites and pages our customers visit within Catch Up®, in order to determine what Catch Up® services are the most popular. This data is used to deliver customized content and advertising within Catch Up® to customers whose behaviour indicates that they are interested in a particular subject area.

Catch Up® Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Catch Up® or the site; (b) protect and defend the rights or property of Catch Up®; and, (c) act under exigent circumstances to protect the personal safety of users of Catch Up®, or the public.

Use of Cookies

The Catch Up® Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Catch Up® pages, or register with Catch Up® site or services, a cookie helps Catch Up® to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Catch Up® Web site, the information you previously provided can be retrieved, so you can easily use the Catch Up® features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Catch Up® services or Web sites you visit.

We use the following cookies on our website:

  • Performance monitoring cookies: Google Analytics cookies (__utma, __utmb, __utmc, __utmz) - these can last up to 2 years.
  • Strictly necessary cookies used by the site content management system: (.ASPXANONYMOUS, .DOTNETNUKE, DotNetNukeAnonymous, authentication, language, portaliasid, portalroles) - these are either temporary (session) cookies or expire after no more than 30 minutes and are used to provide functionality as you navigate around the site and allow you to access secure areas.


These cookies collect information in an anonymous form, enabling us to monitor the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use this information to understand how people are using our website in order to make improvements. These cookies don’t store anything that could be used to personally identify you. We do not share the Google Analytics data, not even with Google.

We don’t sell the information collected by our cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

Catch Up® does not hold any personal data (such as your name, address or any other information which could identify you) in our cookies.

By continuing to use the Catch Up® website you agree that we can place the cookies described above on your computer for the reasons described.

Security of your Personal Information

Catch Up® secures your personal information from unauthorized access, use or disclosure. Catch Up® secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Catch Up® will occasionally update this Statement of Privacy to reflect company and customer feedback. Catch Up® encourages you to periodically review this Statement to be informed of how Catch Up® is protecting your information.

Contact Information

Catch Up® welcomes your comments regarding this Statement of Privacy. If you believe that Catch Up® has not adhered to this Statement, please contact Catch Up® at info@catchup.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.