Cookie Statement

The Catch Up® Web site use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Catch Up® pages, or register with Catch Up® site or services, a cookie helps Catch Up® to recall your specific information on subsequent visits.

This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Catch Up® Web site, the information you previously provided can be retrieved, so you can easily use the Catch Up® features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Catch Up® services or Web sites you visit.

We use the following cookies on our website:


  • Performance monitoring cookies: Google Analytics cookies (_ga,_gid) - these can last up to 2 years.

  • Strictly necessary cookies used by the site content management system: PHPSESSID (used to record your logged in session) and allow_cookies (used to record that the user has consented to cookies) - these are either temporary (session) cookies or expire after no more than 30 minutes and are used to provide functionality as you navigate around the site and allow you to access secure areas.


These cookies collect information in an anonymous form, enabling us to monitor the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use this information to understand how people are using our website in order to make improvements. These cookies don’t store anything that could be used to personally identify you.

Google Analytics sets cookies to help us accurately measure the number of visitors to our website and patterns of usage. This helps us ensure that we are providing the right type of content, and that our website can cope with demand and deliver information quickly and easily.

For further details on the cookies set by Google Analytics, please refer to the Google Code website.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

We don’t sell the information collected by our cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

Catch Up® does not hold any personal data (such as your name, address or any other information which could identify you) in our cookies.

By continuing to use the Catch Up® website you agree that we can place the cookies outlined above on your computer for the reasons described.